Frequently Asked Questions

Find answers to common questions about our products, orders, and delivery.

How do I place an order?
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You can browse our collections, add items to your cart, and proceed to checkout. Fill in your delivery details and select your preferred payment method to complete your order.
Do you offer delivery across Ghana?
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Yes, we deliver nationwide! Orders within Accra typically arrive within 1–2 working days, while other regions may take up to 3–5 working days depending on location.
Can I pay on delivery?
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Yes, we offer "Pay on Delivery" for selected locations. Alternatively, you can pay securely via Mobile Money or debit card during checkout.
Are your resins safe for home use?
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Our resins are formulated for art and craft use. Always work in a well-ventilated area, wear gloves and a mask, and follow safety instructions on the product label.
What should I do if I receive a damaged item?
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Please contact our support team within 24 hours of receiving your order. Include clear photos of the damaged item, and we'll assist with a replacement or refund.
Do you accept bulk or wholesale orders?
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Yes! We offer discounts for bulk purchases and workshops. Kindly reach out via our contact page or email us directly for a custom quote.
Can I return or exchange a product?
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Products can be returned within 7 days if unopened and in their original condition. Custom or used items cannot be returned.

Still Have Questions?

Can't find what you're looking for? Our team is here to help. Reach out and we'll get back to you as soon as possible.

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